Privacy Policy

Last updated: December 10, 2024

1. Introduction

SocialAPI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API service and website.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

  • Email address
  • Name or company name
  • Payment information (processed securely by Paddle)
  • API usage data and logs

2.2 Automatically Collected Information

We automatically collect:

  • IP addresses
  • Browser type and version
  • Device information
  • Usage patterns and API call logs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our Service
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Respond to customer support requests
  • Monitor and analyze usage patterns
  • Detect and prevent fraud or abuse
  • Improve our Service and develop new features
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Payment Processors: Paddle processes all payments securely
  • Service Providers: Third parties that help us operate our Service
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We do NOT sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL/TLS encryption for all data transmission
  • Secure password hashing
  • Regular security audits
  • Access controls and authentication
  • Encrypted database storage

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. API logs are retained for 90 days. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to:

  • Maintain your session and authentication
  • Remember your preferences
  • Analyze website traffic and usage
  • Improve user experience

You can control cookies through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@socialapi.store
Website: https://socialapi.store